Privacy Policy
Last updated: 2026-01-31
What we collect
- Information you provide: name, phone number, ZIP code, and any notes you submit via forms.
- Basic technical data: standard server logs may include IP address, device/browser type, and timestamps for security and reliability.
How we use information
- To respond to your request and route it to an independent provider serving your area.
- To improve site reliability, prevent abuse, and troubleshoot issues.
How we share information
- We may share your request details with independent septic service providers so they can contact you about service.
- We may share limited information with vendors that help us operate the site (e.g., hosting, security). Those vendors are not permitted to use your information for their own marketing.
Cookies & analytics
We may use basic analytics to understand site performance (for example: which pages are visited and how the site is used). If enabled, analytics may use cookies or similar technologies. You can generally control cookies through your browser settings.
Data retention
We keep information only as long as needed to respond to requests, support operations, and meet legal or security requirements.
Your choices
- Texas privacy rights (TDPSA): Texas residents may have rights to access, correct, delete, and obtain a copy of certain personal data, and to opt out of certain processing (for example, targeted advertising or the sale of personal data), depending on whether the law applies to a given business and activity.
- How to make a request: Use our Privacy Request page. We will respond within the timeframes required by applicable law.
- You can disable or limit cookies in your browser (this may affect some site functionality).
Contact
If you have questions about this policy, use the contact method provided on this site.